Privacy Policy

This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website, tools, and services (together, the "Services").

We aim to be sensible and transparent. If anything is unclear, contact us.

What personal data we collect

We may collect the following categories of personal data:

Information you provide

• Account details: name, email address, password (stored securely), and preferences
• Enquiry and form details: your name, email, phone number, message content, and any information you submit when contacting dealers or requesting onboarding
• Dealer or manufacturer submissions: business contact details, stock onboarding information, and verification details
• Saved vehicles or preferences where you choose to store them

Information we collect automatically

• Device and usage data: IP address, browser type, pages viewed, actions taken, and approximate location derived from IP
• Log and security data used to protect the Services, prevent abuse, and diagnose issues

Information from third parties

• Listing and dealer information supplied by dealers, manufacturers, or partners may include business contact details intended for publication
• Analytics and advertising partners may provide aggregated reporting or event data, depending on your cookie choices

How we use your data and our lawful bases

We use your data for the purposes below. UK GDPR requires us to have a lawful basis for each purpose.

To provide the Services

• Create and manage accounts
• Save preferences and saved vehicles
• Provide tools and calculators
• Facilitate enquiries between Consumers and Trade Users

Lawful basis: performance of a contract, and legitimate interests

To communicate with you

• Respond to support requests
• Send service messages (for example account or security messages)
• Contact Trade Users about onboarding requests

Lawful basis: performance of a contract, legitimate interests

To improve and secure the Services

• Monitor performance and reliability
• Prevent fraud, scraping attempts, and abusive behaviour
• Debug and maintain the platform

Lawful basis: legitimate interests, and legal obligations where applicable

Marketing

• Send marketing emails if you opt in, or where permitted by law
• Measure marketing performance

Lawful basis: consent (for most marketing), and legitimate interests for limited business communications where lawful

You can unsubscribe from marketing emails at any time using the link in the email.

How we share your data

We may share personal data with:

• dealers or manufacturers when you send an enquiry or request contact
• service providers who help us run the Services (for example hosting, email delivery, analytics, customer support tooling)
• professional advisers where necessary (for example legal or accounting)
• authorities if required by law or to protect rights, safety, and security

We do not sell your personal data.

International transfers

Some service providers may process data outside the UK. Where we transfer personal data internationally, we use appropriate safeguards such as the UK International Data Transfer Agreement, UK Addendum, or equivalent measures.

Data retention

We keep personal data only as long as necessary for the purposes described, including to meet legal, accounting, and reporting requirements.

Typical examples:

• account data is kept while your account is active, and then for a reasonable period after closure
• enquiry records may be kept to support user support, dispute handling, and service improvement
• security logs may be kept to protect the platform and investigate abuse

Your rights

Depending on your circumstances, you may have rights to:

• access your personal data
• correct inaccurate data
• delete your data
• restrict processing
• object to processing
• withdraw consent (where processing is based on consent)
• data portability

To exercise your rights, contact [email protected]. We may need to verify your identity.

Cookies and similar technologies

We use cookies and similar technologies. See our Cookie Policy for details and how to manage your preferences.

Security

We use appropriate technical and organisational measures designed to protect personal data. No system is perfectly secure, so please use a strong password and keep your credentials private.

Children

Our Services are not intended for children. If you believe a child has provided personal data, contact us and we will take appropriate steps.

Complaints

If you have concerns, contact us first and we will try to resolve them. You also have the right to complain to the UK Information Commissioner's Office (ICO).

Contact

Roamworthy Limited (company number 17164266)
Email: [email protected]
Registered address: Wieland, Chartered Accountants, 13 Wieland Road, Northwood, Middlesex, HA6 3RD, United Kingdom